Terms of Service
Last updated: March 1, 2024
1. Acceptance of Terms
By accessing and using Clear Smooth's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Clear Smooth provides robotization and automation solutions for Australian manufacturing facilities, including:
- Industrial robotics consultation and implementation
- Process automation design and integration
- System integration and customization
- Training and ongoing technical support
- Related engineering and consulting services
3. Service Agreement
Specific terms for our robotization services are outlined in individual service agreements. By engaging our services, you agree to:
- Provide accurate information about your manufacturing requirements
- Comply with safety protocols and recommendations
- Make timely payments according to agreed terms
- Allow reasonable access to your facilities for implementation and support
4. Intellectual Property
All content, designs, software, and documentation provided by Clear Smooth remain our intellectual property unless otherwise specified in writing. You may not:
- Reproduce or distribute our proprietary designs or software
- Reverse engineer our automation systems
- Share confidential technical information with third parties
- Use our intellectual property for competitive purposes
5. Warranties and Disclaimers
Clear Smooth warrants that our services will be performed with professional skill and care. However:
- We make no guarantees about specific performance improvements
- Manufacturing equipment performance depends on multiple factors
- Regular maintenance is required for optimal system performance
- Environmental factors may affect automation system efficiency
6. Limitation of Liability
To the maximum extent permitted by law, Clear Smooth shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or business opportunities
- Production downtime not caused by our negligence
- Damages exceeding the value of services provided
7. Payment Terms
Payment terms are specified in individual service agreements. Generally:
- Invoices are payable within 30 days of receipt
- Late payments may incur interest charges
- Services may be suspended for overdue accounts
- Disputed invoices must be raised within 14 days
8. Confidentiality
Both parties agree to maintain confidentiality regarding:
- Manufacturing processes and trade secrets
- Technical specifications and custom designs
- Business strategies and commercial information
- Any information marked as confidential
9. Termination
Either party may terminate services with appropriate notice as specified in the service agreement. Upon termination:
- All outstanding invoices become immediately due
- Confidentiality obligations continue indefinitely
- Client retains ownership of installed equipment
- Support services will be provided during transition period
10. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved through:
- Good faith negotiation between parties
- Mediation if negotiation fails
- Arbitration or legal proceedings in NSW courts
11. Changes to Terms
Clear Smooth reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.
12. Contact Information
For questions about these terms or our services, contact us:
Clear Smooth
367 George St, Sydney NSW 2000, Australia
Phone: +61280839400
Email: [email protected]