Privacy Policy
Last updated: March 1, 2024
1. Information We Collect
Clear Smooth collects information to provide and improve our robotization services. We collect:
- Personal Information: Name, email address, phone number, company details when you contact us or subscribe to our services.
- Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.
- Business Information: Details about your manufacturing processes and automation requirements when you request our services.
2. How We Use Your Information
We use your information to:
- Provide robotization consulting and implementation services
- Respond to your inquiries and provide customer support
- Send you relevant information about our services and industry updates
- Improve our website and services through analytics
- Comply with legal obligations and protect our business interests
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With trusted service providers who assist us in operating our business
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie management system. We use:
- Necessary Cookies: Essential for website functionality
- Analytics Cookies: To understand website usage and improve our services
- Marketing Cookies: To deliver relevant advertisements and measure their effectiveness
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent for marketing communications
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
8. International Transfers
Your information may be processed and stored outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Clear Smooth
367 George St, Sydney NSW 2000, Australia
Phone: +61280839400
Email: [email protected]